The must-read BetOnline Poker review that’s 6 years in the making

BetOnline Poker (USA)

BetOnline Poker (USA)
7.5

Bonus

9/10

    Fish Rating

    8/10

      Deposits

      10/10

        Withdrawals

        8/10

          Tournaments

          7/10

            Player Traffic

            8/10

              Software

              8/10

                Customer Service

                7/10

                  Mobile Software

                  9/10

                    HUD Blocking

                    1/10

                      Pros

                      • Best credit and debit card processing for US players
                      • New software client is much improved
                      • Top 3 in US player traffic
                      • New real-money mobile app
                      • Over $100 in free bets
                      • Quick payouts
                      • Hourly freerolls
                      • Native Mac software
                      • Supports Bitcoin

                      Cons

                      • Tournament selection is mediocre
                      • Check payout minimum is too high
                      • No fast-fold
                      • Does nothing to stop HUDs
                      • Video of possible dealer cheating at live Blackjack
                       

                      Play at BetOnline Poker Now

                      Poker Site Info

                      • Name: BetOnline Poker
                      • Website: www.betonline.ag
                      • Network: Proprietary (no longer “Chico”)
                      • Online for poker since: 2011
                      • Available to US players: Yes
                      • Bonus: 100% up to $2,500 for poker and $135 in free bets
                      • Traffic: #3 in US market
                      • Owner: Unknown
                      • Company location: Panama City, Panama
                      • Licensed by: Panama Gaming Commission
                      • Email: poker@betonline.ag
                      • Phone number: 1-888-426-3661

                      Software

                      • Windows
                      • Mac
                      • iOS
                      • Android
                      • Instant Play (no download)

                      Banking

                      • Visa
                      • Mastercard
                      • Bitcoin
                      • Ethereum
                      • Cash transfer
                      • Wire transfer

                      Games

                      • Texas Hold’em
                      • Omaha
                      • 7 Card Stud
                      • Americana
                      • 32 Card Draw

                      Contents

                      BetOnline Poker Overall

                      BetOnline Poker, who has been in the online sports and casino business for over a decade under various names and all the way back to 1991 as a brick-and-mortar bookmaker, is nothing if not ambitious.

                      In one of the most hostile environments ever for US online gaming sites BetOnline entered the poker market with an independent platform and aggressive marketing to Americans.

                      Flagship of the Network

                      Rather than going the typical route of poker startups and piggy-backing on an existing brand BetOnline Poker has largely become their own network, despite initially resurrecting the old Chico software platform instead of developing their own.

                      This move of bypassing the software “skin” route has allowed BetOnline Poker to reap the benefits of complete control over the cashier and self-containment of their extremely loose existing player base.

                      Move to a better software package

                      In 2016 they developed their own platform with help from Connective games, ditching the old Chico platform.

                      BetOnline is easily the flagship brand, but the same software is used by sister site SportsBetting Poker as well.

                      The new software client is now one of the better choices in the US market, offering better functionality and paving the way for future mobile options.

                      Strong Traffic

                      While player traffic is always going to be an issue with a new network this poker room is one of the only strong options left that allows new US signups.

                      According to poker site metrics, BetOnline poker flip-flops regularly between #2 and #3 in the US market.

                      BetOnline Poker is busy up to the higher limits

                      I’ve been impressed with the extremely quick growth of BetOnline Poker, which now features active 10-seat no-limit tables up to the $5/10 level and tens of active tables at lower limits.

                      They’re either second or third in overall traffic for US-facing sites depending on the week.

                      As US players begin to discover this poker room, the easy deposit options, and their soft games I expect traffic to spike further.

                      Why BetOnline is Rare in this Market

                      In the early-to-mid 2000s US online poker rooms were a dime a dozen with thousands of players at countless networks.

                      Most player prioritized the number of games, tournaments, and the size of the initial deposit bonus.

                      The online poker industry is an entirely different beast today.

                      With fewer new players to loosen up the games and deposit options drying up left and right most US players are focused on finding a poker room that takes their business with realistic deposit options.

                      Cash games stand out

                      BetOnline Poker has cash games filled with players that don’t treat every dollar like it’s their last.

                      They’ve enjoyed sustained success with their poker room because they succeeded with easy deposits, quick payouts, and at least moderately-loose games – an incredibly rare feat in this market.

                      Weighing in

                      BetOnline Poker doesn’t offer massive tournament numbers, mobile software, or the promotions featured at the former behemoths during the US poker glory days, but US players are hard-pressed to find that anywhere anymore.

                      This group is taking a chance on the US market and it couldn’t come at a better time for players.

                      Biggest BetOnline Cons

                      Although BetOnline Poker is one of the only US-facing poker sites still surviving with a decent reputation, they certainly aren’t perfect. I still play there and have a good amount of trust in their poker operation, but these are my biggest concerns:

                      BetOnline fully supports Heads-Up Displays (HUDs) by virtue of doing nothing to stop them

                      I’m a big supporter in online poker sites taking any and all available measures to stop HUD usage. I wouldn’t bat an eye and, in fact, would applaud if HUDs were banned out of existence.

                      Unfortunately, BetOnline does nothing to restrict their usage through rules or anonymous tables. This allows desktop grinders an advantage over casual players who likely don’t even know what a HUD is.

                      The infamous Blackjack cheating video

                      First broken in early 2017, a Blackjack live streamer caught an extremely shady-looking card swap performed by a dealer at a BetOnline live Blackjack table.

                      It’s important to note that BetOnline outsources its live casino to a company called Global Gaming Labs, so the event didn’t occur in-house. It’s also plausible, although I feel unlikely, that it was a clumsy-fingered mistake by the live dealer.

                      To me, the worst part is that neither Global Gaming Labs nor BetOnline ever responded to the video or compensated the player in question, which just seems like clueless damage control, even if they were outright cheating.

                      Why not play up the “mistake” angle, fire the dealer, promise to never let it happen again, or at least smooth everyone’s feathers by refunding the player?

                      Although this has nothing to do with their poker operations, this Blackjack controversy seems like a needless stain on an otherwise-sound reputation. I still trust BetOnline Poker enough to play there, but this remains a gross and unresolved issue.

                       

                       

                       

                      BetOnline Poker Game Limits

                      GameMinimum LimitMaximum Limit
                      No-Limit Hold'em.01/.02$5/10
                      Fixed-Limit Hold'em.05/.10$1.50/3
                      Omaha.01/.02$5/10
                      Stud.10/.20$5/10
                      Americana.10/.20$5/10
                      32 Card Draw.10/.25$5/10

                      BetOnline isn’t perfect, particularly in terms of tournaments and the games have been trending tighter, but I feel they still most closely match what US players are looking for.

                       

                      BetOnline Poker Bonus

                      A poker-only bonus was finally added

                      With the poker room being added on to the cross-platform offerings in 2010 they intially overlooked the poker-only crowd to the tune of no outright poker bonus.

                      It may have taken a couple of years, but BetOnline management finally wizened up and now actually offers the largest poker-specific bonus in the US market to our players.

                      One of the largest total bonuses online

                      It is a 100% first-deposit bonus, valid up to $2,500.

                      Both of those numbers are quite large but, as with any bonus, the play-through terms are far more important than the gaudy numbers.

                      Excellent bonus release rate

                      Surprisingly, the 100% bonus release rate is very good when compared to its competitors, clocking in at about $2-3 of bonus per hour of play at each .50/$1 NL table.

                      Since 2011 I’ve found the average at other US poker rooms to be about $1-1.50 per hour per table, making the terms of this bonus stand out.

                      As with every bonus it is a glorified rakeback system, dispensing parts of your bonus as you earn Comp Points, which are given each time you contribute rake to the dealt hand.

                      How to trigger bonus releases

                      The specific benchmarks that trigger the transfer of cash from your pending bonus account to your cash account used to be quite convoluted, but BetOnline simplified it recently.

                      You now automatically receive $5 in your real-money poker balance every time you earn 1,500 Comp Points.

                      Excellent bonus time expiration

                      Players have 60 days to earn as much of the bonus as possible, which is longer than the typical time period given by competing sites.

                      Be sure to get the bonus activated

                      While it is clearly publicized on the poker promotions page the only frustrating aspect of the bonus is that players have to manually e-mail the support team to activate it within their account.

                      This is a move that reminds of online poker circa 2003 and is clearly unnecessary in the days of modern software tracking, but it is a one-time bother for a very good bonus.

                      Again, be sure to follow the poker room’s instructions for activating the bonus following your first deposit.

                      Don’t waste the New Player Freeroll ticket

                      BetOnline Poker added a $5,000 New Player Freeroll with the recent software overhaul.

                      My tendency (and I’m guessing yours, too) is to ignore anything with “freeroll” in the title. Scrabble with thousands for pennies in a donk-fest? No thanks.

                      Don’t make that mistake with this. It’s actually one of the bigger parts of the bonus.

                      Why this is a significant addition

                      First of all, the prize pool is $5,000, which dwarfs any other private depositors freeroll I can think of. It’s worth bothering with.

                      Secondly, it’s run every week, which is key because it keeps down the number of entrants under about 300.

                      You’ll find it taking place every Sunday at 7:00 P.M. EST.

                      Why is the small field important?

                      With freerolls, the effective “buy-in” is the total prize pool divided by the number of players.

                      I’ve only seen these freerolls draw under 280-300 players so even conservatively you’re looking at an effective free buy-in worth $16.67.

                      The ticket doesn’t lock you into one date

                      You get this even on a minimum $25 deposit and, unlike some other tournament tickets, you aren’t locked into redeeming it on a specific date.

                      I recently set up a depositing test account and forgot this freeroll was part of the new bonus offer for a few weeks.

                      I figured it would go into my scrapheap of forgotten tournament tickets, but there it was still in my cashier’s ticket section waiting to be redeemed.

                      I’m not sure how long this offer will last since it doesn’t seem to be drawing massive players, but here’s hoping they keep it around long-term.

                      Just be sure to bother to claim yours eventually. Why not for a free $5,000 tournament?

                      BetOnline Poker player rewards

                      BetOnline Poker has also instituted a player reward system called Comp Points, which are awarded via cash game play or by entering tournaments.

                      Earned Comp Points can then be as a buy-in for designated daily tournaments that award real money.

                      More uses for Comp Points are likely on the horizon but, for now, it is a risk-way to earn real money based on past gameplay.

                      Leaderboard Prizes at BetOnline

                      One of the main promotions other than the bonus and free bets is the Sit and Go leaderboard.

                      It resets every week and adds up to $5,000 spread amongst winners.

                      Not bad, but nothing most players haven’t seen a dozen times before.

                      However, there are a few aspects that make it stand out, especially to recreational players.

                      • There are 3 separate leaderboards, separated by buy-ins.
                      • The first is Sit and Go’s under $2, the next for sub-$20, and the third for everything above that.
                      • The leaderboard is updated and available directly in the software. This is pretty handy for OCD sufferers as it’s real-time so you can check literally after every tournament.

                      Low tournament fields are good for leaderboards

                      Despite being the head of one of the largest US poker networks left tournaments aren’t one of the busiest aspects at BetOnline.

                      The benefit of that is that non-grinders actually have a shot at these leaderboard prizes simply because the participant count is lower.

                      Other promos

                      Although they’re seasonal and may not happen around the calendar BetOnline also supplements the Sit and Go prizes with something for the top multi-table tournament players and another for cash game players, which is based on Comp points.

                      The prizes for these leaderboards is usually up to $20,000.

                      Finally, freerolls are run at least once or twice every hour and offer prizes up to $250.

                      More bonus thoughts

                      As a poker-only player it was gratifying that the management here has begun to understand the value of offering more poker-specific promotions and responded to player criticisms.

                      The instant free bet offer was always appreciated, but the poker room now has a much better shot at acquiring bonus-driven grinders by competing (and exceeding) the rest of the market with the new 100% offer.

                      Despite the antiquated requirement of e-mailing the poker room this is the best bang for the US buck in terms of total bonus size and play-through requirements.

                      Although the bonus amount is quite high at 200% the fact that I could clear up to $2 per table per hour stood out more to me.

                      Although the bonus amount is quite high at 100% the fact that I could clear up to $2 per table per hour stood out more to me.

                       

                      BetOnline Promotional Codes

                      BetOnline OfferPromotional BonusPromo CodeDepositFree Bet Coupon
                      Poker200% bonus up to $2,500Only available with this link to betonline.ag$50 and upNone
                      Sports Betting50% bonus up to $2,500NEW2500$50 and up$75
                      Casino25% bonus up to $1,000CASINO25$25 and up$25
                      Slots100% bonus up to $1,000No bonus code necessary$100 and upNone
                      Reload Deal25% bonus up to $1,000LIFEBONUS$50 and upNone

                      BetOnline Promotional Code

                      BetOnline Free Bets

                      Surprisingly, I’ve been quite impressed with their assortment of non-poker free plays due to the sheer number of those on offer and the risk-free nature of it.

                      As someone who usually plays poker exclusively I barely ever even glance at the other gaming section on these all-in-one sites.

                      It’s free so be sure to claim them

                      There are so many at BetOnline, however, that it’s worth taking a few minutes to take advantage of the risk-free entertainment and potentially add to your overall bankroll.

                      Both of these offers are unique in an industry that is trending towards complicated bonuses that ultimately either rob the player of the offer or take exorbitant amounts of time to play through.

                      50% in free sports bets

                      There are two forms of free bets: the sizable 50% instant bonus is added on to your deposit in the sports section.

                      These bonus funds can be used for unlimited bets until you either lose it or roll it over 10x through winning to be able to cash it out or transfer it to the poker section.

                      The maximum instant bonus amount is $1,000.

                      $135 in free bets for other games

                      The other type of free bet is a single bet placed from your real-money balance up to the promotional amount. If you win you keep it and if you lose you then e-mail support and request a refund of the bet amount, which is done within 24 hours.

                      Single free bets include:

                      • $10 for a skill game
                      • $25 for a live dealer game
                      • $50 for a mobile bet
                      • $25 for a racebook bet
                      • $25 for a live bet

                      It’s a clever way to get players to try out all their properties and why not for free? The actual amount of free plays is pretty remarkable.

                      betonline-poker-review-106

                      BetOnline Poker’s free bet promotion, which lets you try out several games for free and keep the winnings, is surprisingly worthwhile.

                      Mobile is finally here and it’s very nice

                      For the last 5+ years I’ve been convinced that most US-facing online poker sites are run by folks who don’t like money. They’ve sat idly by for years while Ignition ran laps around them with the only legit real-money mobile client.

                      It’s been a mantra I’ve shouted from the virtual rooftops for years: Wake up, guys! The world lives on their phones and this isn’t news.

                       

                      I know they can’t get official apps approved, but make it happen or die a slow death.

                      Well, BetOnline finally woke up and they finally released a fully-functioning mobile poker app. It was largely a stealth release (sorry, “soft launch”) and it’s yet to be advertised much. I caught wind of it and set aside several hours to put it through its paces.

                      How to Play BetOnline Poker Mobile

                      Visit BetOnline Poker and tap “JOIN NOW” to create a player account or “Log In” if you already have an account. You can create your account from a PC, Mac, mobile device, or tablet.

                      Once you’re logged in tap the “POKER” icon.

                      Tap “PLAY NOW” if you’re on an iPhone or iPad and “DOWNLOAD NOW” if you’re on an Android phone or tablet. Android users should then install that file by tapping the notification or by opening the “Downloads” app. Once it’s installed, tap the new BetOnline Poker icon to launch it.

                      Turn your phone or tablet to landscape mode. You’ll be prompted to log in one more time. This screen doesn’t communicate it well, but next to the human bust you’ll input your account number and next to the padlock will go your password. Tap “Login”.

                      You can skip steps 5 and 6 if you’ve already made a deposit. If you haven’t, you can do so right from the BetOnline app. Tap the 3-bar hamburger menu next to your player icon and tap “Cashier”.

                      A separate browser window will open up to input your Bitcoin, credit card, or other deposit details.

                      You’ll see the BetOnline mobile lobby immediately with available cash games to join. Tap one to open it. You can also switch to the “Tourney” or “Sit&Go” tabs under your player icon to register for one.

                      Use the slider to choose your buy-in or wait for your tournament table to automatically open.

                      Beat the fish and ship those chips. Repeat.

                       

                      BetOnline Poker App Review

                      I had heard that the BetOnline Poker app was in development for several months so what did I do the day it finally came out to players? Created a new test account, made a small Bitcoin deposit, and messed around with the mobile client for hours.

                      Here’s what I think after a good chunk of real gameplay:

                      The BetOnline mobile client really stood out to me both in terms of a sharp user interface and and excellent usability.

                      Graphics

                      I’m a big fan of what BetOnline has done graphics-wise since they updated everything in 2016.

                      That carries over to the mobile app, which is very sharp.

                      The lobby can be filtered and you’ll see a mini-graphic of each cash game to illustrate the number of seats.

                      Menus are designed well with:

                      • Built-in cashier support
                      • A display of VIP Points
                      • A graphical hand replay feature.

                      Simple sounds and animations can be toggled on or off. Surprisingly, BetOnline mobile even displays little chat bubbles (which I happily always disable) next to the speaking player.

                      The bet slider works well, allowing players to either type in their bet, drag a slider, or tap incremental bets based on pot size. One nitpick that I can’t stand it the lack of a full pot-sized bet button, which is becoming more commonplace these days.

                      Stability

                      This is usually the biggest complaint against any real-money mobile poker: It’s full of bugs! How did this one do?

                      The BetOnline mobile “app” (quotes because you don’t have to download it on iOS) was very stable in my tests, and performed better than many no-download clients I’ve tried over the years.

                      Multiple tables switched instantly when I tapped on them.

                      Keep your tinkering to a minimum while in a hand

                      Things weren’t perfect, though. I did experience some hanging in the middle of hands where the entire game froze for a few seconds, but I was able to resume my hand after that.

                      This mostly happened while I was digging through settings menus. I could imagine some players’ hearts skipping a beat if they were involved in a massive hand.

                      My recommendation would be to skip messing with menus during hands and save that for downtime between hands. I’m also doing my testing immediately after launch, meaning there’s hope that this could be fixed with future updates.

                      Multi-table support

                      This bar at the top is where you’ll see all your hands in one place. It even shows position abbreviations such as BB for Big Blind and a yellow alert when it’s your turn to act. Just tap on a table to switch over to it.

                      The big standout feature to me is how BetOnline handled multiple tables. I believe players can sit at up to 4 via mobile, although I only tested it with 2.

                      How does it work? Very very nicely and one of the best implementations of mobile multi-tabling I’ve seen.

                      When you’re sitting at multiple tables you’ll see a small graphic at the top of the screen with your cards on that table and a ticking yellow timer if it’s your turn to act. I love this idea. You just tap a table to bring it up full-size on your screen.

                      One annoying side effect is that if you tap near the top of a table you’ll bring up your device’s top bar, moving the BetOnline app down a quarter-inch or so. Try to tap near the bottom of extra tables to avoid this.

                      There is an automatic table switch option, but I really didn’t like having my tables constantly switch just before I would place a bet.

                      All tournaments and Sit & Go’s are playable on the BetOnline app, which makes them the only ones in the US to do so.

                      Tournaments

                      The other big advantage the BetOnline mobile app has over Bovada Poker is the ability to play tournaments and Sit & Go’s, which can’t be overstated.

                      That was a very shrewd move and something I know a lot of players will appreciate.

                      You can view any tournament lobby, register, and play right from mobile.

                      One lesson I found out the hard way is that there’s no registration confirmation so be careful what you tap.

                      Unless I missed something, as soon as you tap “Register” for an event on late registration you’re in the tournament. If it has yet to start you should be able to un-register.

                      The betting interface is very well done aside from the lack of a full pot-sized bet button. Universal Sit Out options and touches like chat bubbles make the mobile poker client feel like a well-designed product.

                      Advanced settings

                      I’m surprised at how many settings available for BetOnline poker mobile.

                      You won’t have the entire suite of customizations you would have in the desktop client, but it’s pretty good for a no-download offering.

                      Among other things, you can:

                      • Change turn notifications
                      • Adjust visual table themes
                      • Toggle player chat
                      • Toggle sounds and animations

                      I like the right-arrow icon at the top of each table, which controls your actions at every table. You can sit out of every table at once or wait until the big blind.

                      Themes

                      While the default theme for BetOnline poker mobile looked perfectly fine to me, there are a handful of color options for the table felt and gaudy carpeting below.

                      There’s a small icon of what looks like an eye dropper for custom color selection, but it was unresponsive when I tapped on it.

                      Overall

                      Overall I’ve been quite impressed with what BetOnline has pulled off with the mobile poker client. They’re only the second in the US to add real-money mobile games.

                      This is probably the better of the two with built-in multi-table support and the ability to play any tournament. It’s almost completely stable and absolutely could function as a desktop software replacement.

                      BetOnline Poker Instant Play

                      One unintended positive I discovered from BetOnline Poker launching their mobile client is a new hidden no-download instant play option for desktop as well.

                      When you’re on a desktop you won’t see it advertised or linked from anywhere as the poker site would much rather you download the full client. However, it’s still perfectly usable on any browser if you know how to launch it.

                      When is instant play useful?

                      A few examples of when instant play might come in handy would be when you’re:

                      • A prospective new player and you want to see what the games are like before downloading anything
                      • On a lightweight machine or OS like a Chromebook and can’t download software
                      • Using a friend or family member’s computer and don’t want to break tech etiquette to install anything

                      What can you play in-browser?

                      Everything, which is a big advantage over Ignition Poker’s offering.

                      All tournaments and cash games can be played in-browser.

                      How to launch it

                      1. Visit BetOnline and log in or create a new account.
                      2. Manually type in (without spaces) poker.betonline.ag / mobilepoker / index.htm into your browser’s address bar.
                      3. You’ll see the instant play client load.
                      4. You’ll probably be asked to log in one more time.
                      5. You’ll see the lobby and can select any game.

                      Multi-tabling is supported for up to 4 tables. It works very well and, in a way, is more streamlined than the full download.

                      Here’s what the instant play lobby will look like on the Chrome and Windows 10 combination. BetOnline doesn’t intend for you to do this from a computer, but it’s perfectly stable. One thing to keep in mind is that the interface is designed for touchscreens, so you’ll need to click and drag to scroll through the lobby as if you were using a finger.

                      Here’s how an actual cash table will look, which is quite nice. The entire mobile and no-download client is an improvement over what Ignition puts out as you can both multi-table (that’s the bar across the top that shows you your hand at every table) and play tournaments.

                       

                      BetOnline Poker Deposits

                      Use Bitcoin if you can

                      As I describe above, you’re going to get the lowest minimum deposit at $20 and you’re guaranteed to have your deposit accepted.

                      It’s also the closest thing to anonymous payments online and your payouts are processed in about a day.

                      If that isn’t the perfect method then I don’t know what is.

                      Almost every US credit or debit card should work

                      One of the most notable advantages BetOnline Poker has over the rest of the US market is the near-100% success rates of credit card deposits.

                      By utilizing proprietary processors and almost two decades of experience in the online gaming industry they should be able to accept any major credit card or debit card, including those that may have been declined previously at other poker rooms.

                      Even gift cards should work

                      Pre-paid gift credit cards should also be accepted as long as the issuing bank allows international transactions.

                      No third-party e-wallet or fees are involved making this poker room the current industry leader in terms of pain-free US credit card deposits.

                      BetOnline Poker expands their cashier further

                      I recently checked in on the BetOnline Poker cashier and was surprised to see several new methods for both deposits and payouts.

                      This is easily the most robust cashier in the US market with several rare methods that probably won’t be used often, but gives players more choice if the more popular methods aren’t an option.

                      Both major cash transfer services

                      Next in line after Bitcoin and credit card is probably going to be cash transfer, which has been one of the more dependable options in the US since 2006.

                      BetOnline Poker offers both of the largest cash transfer services in both WU and MG.

                      Both have $50 minimums. WU has a $700 maximum while MG has a $600 maximum.

                      You’ve seen these services around even if you’ve never used them as they’re in virtually every grocery store, convenience store, and pharmacy in the US.

                      How to make an easy cash transfer and get fees waived

                      Fortunately, both WU and MG now support online transfers so you only need to use their website to make a poker room deposits.

                      There are fees involved, starting at $12, but BetOnline Poker covers them if you send more than $300.

                      Litecoin? Yes, Litecoin

                      Amazingly, Litecoin is actually now supported for deposits. BetOnline Poker is the first gaming site – or any commerce site for that matter – I’ve seen offer it.

                      Litecoin is another cryptocurrency almost identical to Bitcoin. Many of the major Bitcoin exchanges also offer it.

                      Wire transfer

                      If you’re depositing more than $1,000 wire transfer is an option to send money directly from your bank to the poker room’s banking processor.

                      BetOnline Poker will reimburse any fees you pay at your bank, which is usually less than $50.

                      Cashier’s check and money order

                      Paper alternatives include mailing the poker room a cashier’s check or money order via courier.

                      BetOnline Poker is a bit more generous than others for paper deposits as they’ll reimburse players for any courier fees.

                      After clicking on either of these paper options in the cashier you’ll have a live chat window automatically open up.

                      Simply ask the representative (who have always been very knowledgeable in my tests) for the mailing address and payee.

                      US deposit thoughts

                      With the online poker industry being forced into massive changes in 2006 and 2011 US player priorities have also changed.

                      With the luxury of easy deposits disappearing from the US market the ability to perform the simple act of funding your poker account is now a determining factor in deciding who gets your poker business.

                      BetOnline Poker largely succeeds in this market because they make it a pain-free experience for US players to deposit.

                      They offer every method under the sun with various minimums. In other words, something for almost everyone.

                      BetOnline Poker Deposit Methods

                       Minimum depositMaximum depositFeesApprox. success rate
                      Bitcoin$20$3,500None100%
                      Credit card$50$500None90-95%
                      WU cash transfer$50$700Reimbursed for deposits of $300 or more100%
                      MG cash transfer$50$600Reimbursed for deposits of $300 or more100%
                      Wire transfer$1,000N/AReimbursed100%
                      Book to book$500N/ANone100%
                      Cashier's check$1,500N/ANone100%
                      Money order$300N/ANone100%
                      Litecoin$20$3,500None100%

                      I've found the BetOnline Poker US credit card success rate to be nearly 100%, which is one of their major strengths.

                      I’ve found the BetOnline Poker US credit card success rate to be nearly 100%, which is one of their major strengths.

                      Bitcoin at BetOnline Poker

                      Bitcoin is so essential and works so well with BetOnline Poker that it deserves its own section.

                      Here’s the bottom line with Bitcoin:

                      There really isn’t an excuse to not use it anymore. If you’re a US player it’s almost criminal not to.

                      Take 20 minutes to learn about it and set it up.

                      I have a massive new guide to Bitcoin poker sites to teach you absolutely everything you need to know about how to use Bitcoin for online poker.

                      Benefits of Bitcoin

                      • You’ll never have a deposit declined unlike with credit cards.
                      • It’s essentially anonymous if you follow the recommended practice of new Bitcoin addresses for every transaction.
                      • Banks won’t know who you’re sending/receiving money from. They’ll only see you transacting with a Bitcoin exchange.
                      • You get the lowest minimum deposits and withdrawals at $20.
                      • BetOnline Poker will send your withdrawals in 1-2 days.

                      Bitcoin is an enormous win.

                      If you play online poker and you’re from the US get set up with Bitcoin. You’ll make your life a little bit easier.

                      BetOnline Poker made an extremely smart move to support this wonderful payment method.

                       

                      The simple way to get set up with Bitcoin

                      The process really isn’t that different from PayPal or NETeller if you’ve been around that long.

                      • Use a Bitcoin exchange (I personally use Coinbase)
                      • Verify your identity and link your bank account
                      • Buy some Bitcoin (which is worth a varying amount in standard currencies like USD)
                      • Optional: Make a wallet at blockchain.info and send your Bitcoin there from the exchange for extra anonymity
                      • Learn to copy-paste long strings of characters to send/receive payments from BetOnline Poker and other poker rooms

                      Bitcoin Payouts

                      When you’re ready to withdraw:

                      • Request a payout from the poker room back to your exchange account by getting your wallet address.
                      • Optional: Have the poker room send it to your blockchain.info wallet address and then your exchange account for added privacy
                      • BetOnline Poker sends your funds within 24-48 hours.
                      • Sell your Bitcoin to the exchange, who will then credit your bank or PayPal account directly at the current market rate.

                      You’re set. Really.

                      BetOnline Poker Bitcoin Chart

                       MinimumMaximumFeesTimeframe
                      Deposits$20$3,500NoneInstant
                      Withdrawals$20$5,0002%24-48 hours
                      From the US and play online poker? There's no excuse for ignoring Bitcoin anymore. One of the many benefits is 24-hour payouts at BetOnline Poker.

                      From the US and play online poker? There’s no excuse for ignoring Bitcoin anymore. One of the many benefits is 24-hour payouts at BetOnline Poker.

                       

                      How to Deposit at BetOnline Poker Using Bitcoin

                      BetOnline Poker Bitcoin

                      1. Open the BetOnline Poker software, log in to your account, and click the “CASHIER” button.
                      2. Click “Deposit”.
                      3. In the browser window that opens click the Bitcoin icon.
                      4. Enter the amount you’d like to deposit and click the “Next” button.
                      5. You’ll see a screen like the screenshot above that shows the exact amount of Bitcoin you’ll need to send.
                      6. Have your Coinbase (or your other chosen Bitcoin exchange) or Blockchain app open or be logged into the Coinbase or Blockchain website on a normal browser.
                      7. Open your Bitcoin wallet in Coinbase or Blockchain and click “Send”.
                      8. Copy the long Bitcoin address from the BetOnline cashier and paste it into the Coinbase or Blockchain Send address field or scan the QR code using the Coinbase app.
                      9. Send the payment.
                      10. Wait anywhere from 3-20 minutes and the funds will be automatically credited to your BetOnline account.

                      BetOnline Poker Payouts

                      PSA: BetOnline Poker offers every player a $50 monthly credit for payout fees so long as you request them on a Friday and mention in the payout comments that you’re using it.

                      Weird, I know, but work with it so you can get an Express Check (or any other method) every month for free.

                      Payout rep

                      One of the reasons BetOnline Poker has done well in the sports market over the years is their solid reputation for quick payouts.

                      They seem to structure themselves for returning loyal players rather than for quick-fix bonus hunters.

                      Bitcoin

                      As I mention above, Bitcoin is going to be the best payout method by far if you have a choice.

                      The minimum withdrawal is the lowest available at $20 and BetOnline Poker will send it to you within 24 hours.

                      The fee for Bitcoin payouts is 2%, which is cheaper than a check withdrawal up to about the $1,000 level.

                      Those are some of the best terms in the industry for any payout method.

                      The payouts here are underrated

                      To me, BetOnline Poker payouts are some of the most underrated online.

                      Besides recently expanding the cashier they also improved turnaround time in the past couple of years to beat most of their US competition.

                      • The real-world turnaround time before you get your money is some of the fastest in the US market
                      • They offer more payout methods than anyone else in the US
                      • They waive $50 worth of fees for everyone every month

                      No one else can make all of those claims.

                      Let’s take a little tour through each method as there are a lot of them.

                      New Express Checks should be your first choice

                      The Express Check is a new offering, but don’t overlook it if you can meet the minimum of $500.

                      BetOnline Poker guarantees you’ll have it delivered by courier (usually FedEx for tracking and signature) within 7 business days.

                      That’s about 10 calendar days, which is tied with Bovada Poker for the quickest of anyone in the US.

                      The fee is $50, but that gets waived once a month.

                      There are normal checks via courier or snail mail that save you on fees, but take twice as long to arrive.

                      Why bother? Just use your free payout and do Express.

                      MG cash transfer

                      If you’re withdrawing less than $500 you aren’t going to beat Bitcoin with the $20 minimum. However, if that isn’t an option go for an MG cash transfer.

                      The minimum MG cash transfer is only $50 with a maximum of $400.

                      You’ll have to physically pick it up and show your ID at a local location, but the benefit is you get straight cash.

                      ATM card is a very rare option

                      The ATM card is an interesting option and one that very few poker rooms offer.

                      It may have the best combination of small minimums and speed of payouts.

                      It costs $80 to issue the card (use your $50 credit to bring that down) and then $25 each time you load it.

                      However, loads take place as quickly as Bitcoin: 1-2 days after your request.

                      You receive a physical debit card in the mail that you choose a PIN for and then withdraw cash from at any ATM.

                      If you make a lot of withdrawals this can be one of the best options.

                      Wire transfer

                      Finally, wire transfers are nice to have and the minimum of $500 is less than other wire services I’ve seen.

                      You’ll have to wait 2-3 weeks total, but wires are sent electronically directly to your bank account so there’s nothing else you need to do.

                      The fees are usually under $50 and covered by your monthly fee credit.

                      Skrill and NETeller

                      If you’re from outside of the US you can use Skrill or NETeller for a $20 fee.

                      You’ll have your payout in as little as a few hours, but within a day.

                      BetOnline Poker might have the best payouts in the US

                      The variety of payout methods at BetOnline Poker is unmatched and the processing time is some of the best in the country.

                      Combined with some rare methods like ATM card and wires this will be one of the easier US options for actually getting your hands on your winnings.

                      BetOnline Poker Payout Methods

                      Players are given a $50 withdrawal fee credit each month if you request them on a Friday and mention in the comment field that you’d like to use your credit.

                       Minimum withdrawalMaximum withdrawalFeesApprox. time to delivery
                      Bitcoin$20$5,0002%24-48 hours
                      Express Check via courier$500$2,500$507 business days
                      Check via courier$500$2,500$3515 business days
                      Check via mail$500$2,500$2530 business days
                      MG cash transfer$50$400varies5 business days
                      ATM card$100$2,500$80 issue fee; $25 per load24-48 hours
                      Wire transfer$500$24,900varies15 business days
                      Skrill$25$9,900$2012-36 hours
                      NETeller$25$9,900$2012-36 hours

                      Just use Bitcoin and get your payout the next day. If you have to use another method such as check you'll still get it within a couple of weeks.

                      Just use Bitcoin and get your payout the next day. If you have to use another method such as check you’ll still get it within a couple of weeks.

                      BetOnline Poker Fish Rating

                      Like most players I’ve become increasingly frustrated with the pervasive tightness that has largely sucked the life out of today’s cash games.

                      The lack of new US players, deposit difficulties, and the availability of advanced poker strategy are largely responsible for the single-digit flop percentages seen at the largest rooms in recent years.

                      Casino and sports players fuel the games

                      Fortunately, the gambling-centric mindset of the casino and sports players here hasn’t changed much over the past decade.

                      With the BetOnline poker room predominantly populated internally by players from their other gaming platforms the cash tables are fairly loose.

                      Many of the players haven’t played much, if any, poker and are simply looking for another thrill to gamble their balance on.

                      Cash game traffic and flop numbers

                      The cash game traffic has really improved over the past couple of years with at least 10-20 active tables at limits up to $1/2 NL and several full tables at higher limits up to $5/10 NL.

                      Virtually every one features flop percentages of at least 25-30% and average pots of 20-30x the big blind, which is remarkable for 10-seated games in the current poker climate.

                      Hunting through the lobby for the isolated table with decent average numbers has become a common practice for players at the former US powerhouses.

                      Going against the recent tight trends

                      It’s refreshing to know that just about every table is filled with calling stations and maniacs chasing draws and paying you off more often when you hit your monster hands.

                      BetOnline bucks what has become the new norm for poker worldwide and consistently offers cash games comparable to those “poker explosion” days that seem like a distant memory now.

                      Not for grinders

                      Rather than focus strictly on bringing in full-time poker grinders as the former industry leaders had this poker room appeals to all-around gamblers and those jaded by the tight dull games found elsewhere.

                      I believe the extremely easy deposits also tend to allow players to subconsciously play a looser game and release the fear that a lost bankroll might be impossible to replace.

                      Cash game traffic is only second to Bovada in the US market and those players are in the top tier for Fish Rating.

                      BetOnline Poker Fish Rating Update

                      Cash game traffic has tightened up somewhat since I initially reviewed BetOnline Poker, likely thanks to more experienced players discovering the poker room’s formerly-wild traffic.

                      Games are still looser-than-average but their Fish Rating has been updated to reflect that decrease in soft players.

                      betonline-poker-review-109

                      Be sure to reserve your seat to the left of the fish. BetOnline Poker is one of the better aquariums still open to US players.

                       

                      BetOnline.ag Poker Tournaments

                      The tournament schedule at BetOnline is more of a token feature at this point than a serious draw for new players.

                      While there still can be plenty of casual fun in play sub-$10 events dedicated tournament players might quickly grow impatient with the high end of guaranteed prize pools ranging from $1,000-20,000.

                      The most popular daily real-money events draw about 100-200 players, which is certainly modest.

                      Some of the largest high-value events are the new $15,000 guarantees with a .99 buy-in, which is an excellent prize-to-buy-in ratio at any site.

                      BetOnline Poker does have several weekly events with strong value in their:

                      • $1,000 guarantee
                      • $3,000 guarantee
                      • $4,000 guarantee

                      All of those have buy-ins under $12.

                      Hourly Freerolls

                      There are freerolls every hour with prize pools between $50-250, although you’ll be competing with 800+ players for that prize.

                      Still, there are no requirements for entry making these the best open freerolls online.

                      Overlays are excellent

                      There are some overlay opportunities in which the poker room guarantees a minimum prize pool but the actual buy-ins from players fall short of that threshold.

                      For example, one of the better tournaments on the schedule is a $3,000 weekly guarantee with a small $11 buy-in.

                      The entrants often only make up $2,000 or so of the prize pool, meaning that the poker room has to add in the other $1,000.

                      This is essentially like starting the tournament with a hundred players already knocked out as the prize money is there but not the players.

                      The best guarantees

                      The largest monthly guarantee is $20,000, which won’t turn any heads, although the buy-in is extremely reasonable for low-limit players at $60.

                      This is also a rewards system that disperses Comp Points, which can be used directly for tournament buy-ins.

                      Players can either earn these as a deposit bonus or through special tournaments that give away Comp Points as prizes.

                      Sit and Go options

                      Sit and Go events are surprisingly popular up to the $33 turbo level with only a few minutes of wait-time per table.

                      The “1-Up” Sit and Go tables are the equivalent of the addictive Double Up format in which the remaining half the table doubles their buy-in.

                      BetOnline tournament thoughts

                      The tournament section is still clearly a work in progress with few large guarantees and a modest level of traffic.

                      Fortunately, there are still some value for dedicated tournament players:

                      • several low buy-in events every hour
                      • fairly busy Sit and Go tables
                      • hourly freerolls
                      • overlay opportunities for guarantees
                      Multi-table tournaments aren't particularly impressive at BetOnline, but Sit and Goes are quite popular. Freerolls are available every hour and open to everyone.

                      Multi-table tournaments aren’t particularly impressive at BetOnline, but Sit and Goes are quite popular. Freerolls are available every hour and open to everyone.

                      BetOnline Poker Traffic

                      The biggest crux of BetOnline had previously been the traffic level, but it has shown remarkable growth since the early post-launch days.

                      They now waver between #2 and #3 in US market traffic, competing with Bovada and America’s Cardroom.

                      The cash numbers

                      Peak times usually feature about 2,000 online players with most of them populating the cash games.

                      There are now 10-20 active tables per limit up to the $1/2 level around the clock with about a dozen more up to the $5/10 level.

                      I was also somewhat surprised to find filled Omaha tables, with 5-10 full games going around the clock.

                      10-seated cash tables

                      As I prefer 10-seated games to 6-seated I was pleasantly surprised to find almost as many full games and shorthanded ones.

                      The trend seems to be shorthanded or bust so the popular 10-seated games are a big positive to me.

                      Tournament numbers

                      The most popular tournaments draw about 300 players and Sit and Go events are busy with little waiting time for buy-ins up to about $30.

                      The traffic has really grown to competitive levels with table variety at each limit.

                      BetOnline Poker Software

                      Completely new software client

                      For the first 5 years of its existence BetOnline offered a simplistic fairly barebones software package.

                      It got an average score from me because, well, it wasn’t any better than average. It worked, it offered a Mac client, but that was about it for the bright side.

                      In mid-2016 the BetOnline software received an overhaul that improved just about every aspect to the point where I now think it’s one of the best in the US market.

                      Excellent new real-money mobile app contributes to top score

                      In 2017 BetOnline revealed what I knew they had been working on for some time: mobile poker.

                      It’s now available for all players on either iPhone, iPad, Android phone, or Android tablet.

                      I’ve used it extensively and it is surprisingly excellent with rare features like multi-tabling, chat bubbles, and a built-in cashier. I’ve encountered no crashes and only occasional hangs.

                      Only the second mobile poker in the US

                      BetOnline is now only the second US poker site to offer mobile play and I would say are the best in quality thanks to two big exclusives:

                      • Tournaments
                      • Multi-table support of up to 4 tables

                      Read more on BetOnline mobile.

                      Ditching Chico

                      On the network side, BetOnline ditched the old Chico software, to which I say good riddance.

                      It was an outdated full client whose reputation with other skins over the years was spotty.

                      It’s now developed by Connective Games and I’m pleased with my early experience.

                      The basics

                      To start with, the lobby is very similar to the old layout without anything major changing here.

                      You’ll still see common table information like average pot sizes and player flop percentages

                      The lobby offers similar filters as other poker rooms with the ability to show cash games and tournaments based on specific parameters like limit and type of game.

                      Game speed

                      Strangely, it doesn’t show the average number of hands per hour.

                      From my playing time I’ve found it to run at an above-average speed of 55-65 hands per hour for 10-seated tables and 60-75+ hands per hour for 6-seated tables.

                      Buddy list and table sizing

                      There is now a buddy list feature, which you can populate with friends you want to play with, fish you want to follow around, or sharks and obnoxious players whose tables you want to avoid.

                      Table sizing options are now friendly to multi-tablers with tile, cascade, and maximization all easily accessible.

                      New games

                      One new addition is in game variety, which now includes the following aside from the old standby’s Texas Hold’em and Omaha:

                      • Americana
                      • 32 Card Draw
                      • 7 Card Stud

                      I have to admit to only even knowing how to play Stud out of those.

                      It’s also the only one of those 3 that I’ve seen players actually sit down at.

                      Graphics overhaul

                      When you open up a table you’ll notice the graphical overhaul.

                      The visual scheme is now quite attractive with a sharp table layout.

                      You can finally change the felt color, carpet color, and card graphics, all of which look nice.

                      Blackjack window is thankfully gone

                      Gone is the awful old blackjack table that was anchored right to your poker game, replaced by an innocuous casino icon.

                      A lot of players hated the anchored Blackjack and I was one of them.

                      Customizations

                      Players can also finally choose an avatar from either a generic list of about a dozen icons or from a custom upload.

                      The time remaining to act is displayed clearly and there’s a new time bank option for more important decisions or an incredibly obnoxious posture.

                      Table functionality is very good with your hand strength in words always displayed as well as for everyone in an all-in showdown situation.

                      There is also a glut of options now available, from animation speed to chat to table size.

                      Windows, Mac, and mobile options

                      The poker software currently offers standalone installations for Windows and Mac, the latter of which is always nice to see as Apple continues to gain market share.

                      BetOnline like to advertise “mobile betting” and, while it’s nice to have, it’s currently only available for non-poker games.

                      There is an enormous opportunity for mobile US poker players that’s being missed here, but I have a feeling something is brewing in that area.

                      Overall software impression

                      The feel of the new software reminds me a lot of 888 Poker, which is one of my other favorites.

                      Essentially, short of something incredibly immersive like the incomparable PKR software this is what online poker should feel like today.

                      This new software update took something that was a negative and made it into what I now consider to be the best in the US market.

                      The recent update to the BetOnline Poker software client made noticeable improvements. It simply looks better now and has a number of added features.

                      The recent update to the BetOnline Poker software client made noticeable improvements. It simply looks better now and has a number of added features.

                       

                      BetOnline Poker History

                      betonline-poker-review-history-1

                      Click to view full-size history infographic and actually read all that eye-test-sized text.

                      1991

                      A brick-and-mortar betting shop operation is set up in New York by a man with the alias of Joe Junior.

                      2001

                      After a few unpleasant encounters with the NYPD, Joe Junior decides relocates the entire operation to Costa Rica.

                      The sports betting company is moved online and branded as BestLineSports.

                      BestLineSports experiences exponential growth, especially after partnering up with another bookmaker located in Costa Rica going under the alias of John Magnum.

                      2004

                      Reinforced by new investors, the company moves its headquarters to Panama.

                      2006

                      One of the biggest betting sites, BetonSports, goes under. Former high ranking employees join BestLineSports.

                      2007

                      The company is renamed BetOnline. They proceed to successfully serve US customers despite the passage of the UIGEA in 2006.

                      2011

                      The Black Friday indictments are unsealed against the former 3 top US-facing poker operators, forcing them to withdraw from the American market.

                      BetOnline launches their poker room and successfully takes advantage of the opportunity.

                      In terms of player traffic they become one of the top 3 sites serving Americans.

                      2016

                      BetOnline Poker’s contract with the Chico software platform is not renewed and a new proprietary poker software client is released, developed by Connective Games.

                      BetOnline Poker Support

                      So few poker rooms actually offer live telephone support that doing so almost automatically compels me to give a top score.

                      BetOnline Poker focuses more on player support and banking ease than flashy promotions and bonuses so they offer just about every contact method for players.

                      I usually take advantage of the live chat, which is available both from the website directly or the poker software.

                      The support team actually seems familiar with the poker room and I’ve always gotten the answers I needed from them without having to call in.

                      Unfortunately, due to their lack of response to the infamous Blackjack cheating video, I cannot give BetOnline an excellent support score.

                      BetOnline Poker support methods

                      • Skype: PlayerServices (I haven’t seen Skype available anywhere else)
                      • Live chat: Open from your poker software or in the cashier
                      • Telephone: 1-888-426-3661
                      • Email: poker@BetOnline.ag
                      Perhaps one of the most profitable player types at BetOnline Poker is the calling station. All you need to do is bet for value on your strongest made hands and wait for the river to make your biggest bet when your opponent is already committed.

                      Perhaps one of the most profitable player types at BetOnline Poker is the calling station. All you need to do is bet for value on your strongest made hands and wait for the river to make your biggest bet when your opponent is already committed.

                      Strategy for Beating the Games at BetOnline

                      Though you are probably familiar with the overall concepts it’s essential to brush up on methods of combating aggressive players at BetOnline.

                      With the majority of cash games featuring high flop percentages and large average pots you’ll usually be seated with a combination of passive calling stations that play too many hands or maniacal sports bettors that try to run you off of every hand.

                      Brush up on your classic methods to combat loose players

                      With few poker rooms matching the wild play of this poker room over the past few years you may be a bit rusty on specific strategies to employ against loose players.

                      The key to profits in loose games is to be selective with your starting hands and know when to give and take control.

                      The right way to play calling stations

                      The inherent weakness in calling stations is that they play too many hands and stay in far too long, content to allow more aggressive players to take control and dictate the betting.

                      How do you extract maximum profits from calling stations? Seize control and simply bet for value on your strongest hands.

                      While that may seem simple many players here overcomplicate decisions by trying advanced plays, acting weak, or bluffing.

                      If you expect to get called simply act strong when you’re strong and make your bet sizes as large as possible without exceeding the post.

                      Over-aggressive players

                      How do you succeed against overly aggressive players?

                      Allow them to take control and hang themselves with their poor play.

                      Regularly employ check-raises to trap players for a quick profit or simply flat-call in position on the flop before making your move on the turn or river.

                      Wait for the river to make your move

                      Overaggressive players typically can’t see the forest for the trees, building a significant pot by making large bets at every street while you lull them into comfort by weakly calling until the river.

                      For this reason I recommend holding strong made hands rather than speculative draws when facing overaggressive players.

                      This method works particularly well when playing in position and heads-up post flop.

                      Play at BetOnline Poker Now

                       
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                      Josh H
                      Josh H
                      Owner and Editor-in-chief at Beat The Fish
                      A lifelong poker player who moved online in 2004, Josh founded Beat The Fish in 2005 to help online poker players make more-informed decisions on where to play and how to win once they got there. He hopes to cut through the rampant dishonesty in online gaming media with objective reviews and relevant features. Tech nostalgic. Nintendo apologist. You can reach Josh directly at support@beatthefish.com.
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