ACR Poker Review

Tournament and cash-game poker on the Winning Poker Network, with a mobile web app and published rules for withdrawals and permitted tracking tools.

operating since
2001
operator
International Processing Services SA
licensing
Anjouan (ALSI-202607066-FI2)
best for
Poker

Where is ACR Poker Available?

This map describes operator access for the products shown. Offshore access is not US state licensing or a determination that play is legal in your location.

Online Casino
Online Poker
Sportsbook
Not shown for these products

JOSHUA HILL'S EXPERT VERDICT

"ACR is worth comparing for cash games and tournaments on WPN. Its policy permits certain HUDs using your own completed hand histories, while prohibiting bots and real-time advice. Withdrawal eligibility includes a deposit waiting period and a rake requirement; assess those before depositing."

— Owner and Editor in Chief

How ACR Poker scores

Our editorial assessment of documented features, terms and player protections. Each category is scored out of 10; the overall score is its weighted average. These ratings do not represent measured payout times or support-response tests.

Product assessed: Online poker

Safety & licensing
6.2
Withdrawal terms
7.8
Bonus value
8.2
Games & product fit
9.0
Mobile access
8.2
Support options
7.4
Banking options
7.4
Terms & account clarity
6.8

Why we gave these scores

Safety & licensing

20% of the overall score

6.2/10

ACR takes the trouble to spell out rules against bots, collusion and account sharing, and that earns some credit. Its licence is clear too: Anjouan’s licence register lists the operator, International Processing Services SA, under ALSI-202607066-FI2. But it is an offshore licence rather than a US state regulator’s, and that limits how far the safety score can go.

Withdrawal terms

18% of the overall score

7.8/10

The advertised quick crypto payouts come with a significant condition before the clock even starts. Withdrawals require poker rake or tournament fees equal to 10% of cumulative deposits; casino and sports bets don't count. Add the deposit waiting period and account review, and this is much less flexible than the payout headline suggests.

Bonus value

14% of the overall score

8.2/10

Releasing the welcome bonus a dollar at a time is the good part: there is no need to clear the entire headline amount to receive something. Each dollar takes 27.5 Award Points, with 60 days to earn it. At small stakes a third of cash-game rake feeds The Beast leaderboard and does not count, so each $1 of rake releases about 13¢ and the full $2,000 needs about $15,000 of rake. Compare what your usual volume would unlock, rather than the $2,000 maximum.

Games & product fit

13% of the overall score

9.0/10

Tournament choice is the strongest reason to consider ACR. Big Poker Thursdays gives players a weekday alternative to the usual Sunday schedule, with a wide spread of buy-ins, although it pauses during tournament series. Final-table replays add something useful afterwards: a way to study decisions, with hole cards revealed, once the event is finished.

Mobile access

12% of the overall score

8.2/10

The mobile additions are useful beyond simply opening a table. ACR's August update brought final-table replays to the mobile website and player transfers into the mobile account menu. Home-screen installation also gets device-specific guidance. Those are worthwhile conveniences for checking results and managing an account away from a computer; desktop remains worth considering for a larger playing workspace.

Support options

11% of the overall score

7.4/10

A dedicated game-integrity reporting form is a useful detail for a poker room. It asks for hand or tournament IDs and the player involved, giving you somewhere specific to send a concern. The withdrawal FAQ is also fairly granular. The weaker point is resolution: ACR's policies leave investigation decisions with its own security team.

Banking options

7% of the overall score

7.4/10

Visa is a costly convenience here: its 10% processing charge adds $10 to a $100 deposit. Crypto starts at a $10 deposit, but cashing out starts at $50, so the two minimums shouldn't be confused. A free mailed cheque is another option, although it is limited to once every 30 days.

Terms & account clarity

5% of the overall score

6.8/10

The bonus guide explains its points calculation clearly; the banking information is less consistent. The main payment page quotes $55 for courier cheques, while the withdrawal FAQ quotes $65. Along with the separate rake requirement, that creates homework before a cashout. The account's current fee quote matters more than a convenient summary table.

How our scoring works →

Pros & Cons

✓ What's good
  • Cash games and tournament series on the Winning Poker Network
  • Desktop software and a mobile web app are documented
  • Certain HUDs using your own completed hands are permitted by policy
  • Published banking information distinguishes new and established accounts
✗ What's not good
  • The withdrawal FAQ requires a 72-hour wait and rake equal to at least 10% of the deposited amount
  • Sub-hour crypto payouts are an operator-reported average, not a guarantee
  • The security policy places conditions and limits on compensation for cheating
  • Offshore service; no US state gambling licence

Bonuses at ACR Poker

Bonus terms vary by offer and account. Check the linked offer terms for eligibility, wagering, expiry, and withdrawal limits before claiming.

Welcome Bonus
100% up to $2,000
Claim Bonus
Wagering
Rake-released
Expires
60 days
Min deposit
$25
Referral

Refer-a-Friend Bonus

$50
Referral Reward
No promo code needed
—
Wagering
—
Time limit
Min deposit $25 (your friend)
Claim Bonus →

What ACR’s welcome bonus and promotions really pay

The welcome bonus priced against the rake it takes to release, and ACR’s tournaments and leaderboards as it publishes them, checked 9 November 2026.

13¢ per $1 of rake, not 20¢

The welcome bonus pays $1 for every 27.5 Award Points. If those come at the 5.5 per $1 of rake that ACR states for its Rank Points, the headline rate is 20¢ per $1. But rake that feeds the weekly leaderboard races doesn’t count, and at small stakes The Beast takes 2¢ of every 6¢ of cash-game rake. So each $1 releases about 13¢.

The full $2,000 takes $15,000 of rake

At small-stakes cash games that is $250 of rake a day for 60 days. Tournament fees count in full, so $10,000 of them releases the lot; sit-and-go and Spinz fees lose 25¢ per $1 to Sit & Crush ($13,333).

Deposit what you’ll release, not $2,000

A player paying $25 of small-stakes rake a day releases about $200 of bonus in 60 days; $100 a day releases about $800. Whatever is still locked after 60 days is lost, so the useful match is what your volume will clear.

The leaderboards are paid from your rake

The Beast ($100,000 a week for cash games), Blitz Beast (about $30,000) and Sit & Crush ($40,000) are funded from rake you already pay, so they cost nothing extra. That share is exactly the part that doesn’t release your bonus.

How fast the $2,000 welcome bonus releases, by where your rake comes from

Where your rake comes from Bonus per $1 of rakeRake for the full $2,000A day, over 60 daysTaken by races
Cash games, pots raking under 72¢ 13.3¢ $15,000 $250 2¢ of every 6¢
Cash games at the $3 rake cap 18.4¢ $10,870 $181 24¢ a hand
Tournament fees 20¢ $10,000 $167 None
Sit-and-go and Spinz fees 15¢ $13,333 $222 25¢ per $1

Worked out from ACR’s welcome-bonus terms and its FAQ on race fees, read 9 November 2026. We assume Award Points accrue at the 5.5 per $1 of rake that ACR states for Rank Points; it doesn’t give the Award Point rate separately. Blitz rake feeds a separate Blitz Beast race whose share isn’t published.

ACR’s tournaments and leaderboards, as it publishes them

Event or raceWhat ACR Poker publishes
Weekly schedule $9.2 million guaranteed a week, according to ACR’s tournament menu.
Online Super Series $20 million guaranteed in the current series. The OSS XL ran from 6 to 29 September 2026, with 336 events and $50 million+ guaranteed.
The Venom ACR’s signature event. The October 2026 edition ran two progressive-knockout Venoms from 4 to 21 October: $5 million guaranteed in hold’em ($2,650 buy-in) and $1.5 million in Omaha, with satellites into both. Final tables of select events can be watched with hole cards on a 30-minute delay.
The Beast A weekly cash-game leaderboard ($100,000 a week), from Saturday to Friday, funded by 2¢ of every 6¢ of rake up to 24¢ a hand; 1 point for every 2¢ you feed it.
Blitz Beast A weekly leaderboard for Blitz fast-fold, about $30,000 a week.
Sit & Crush A weekly leaderboard for sit-and-gos, on-demand tournaments and Spinz ($40,000), funded by 25¢ of every $1 in fees; 5 points per $1.
Freerolls Several $50 freerolls a day, each capped at 2,000 entries.
Refer a friend “The Side Hustle”: $50 in cash for your first qualified referral, rising through milestones to $70 a referral and to $125 each after 100. A friend qualifies by depositing $25 and generating $25 in rake.

Guarantees and prize pools change from series to series; check ACR’s tournament pages for the current schedule.

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ACR’s rewards: what Elite Benefits really pays back

Elite Benefits ranks, points and cash rates from ACR’s own pages, checked 9 November 2026, priced by the rake you pay.

Below about $1,500 a month, a 27% deal pays more

Elite pays back about 12–14% of your rake as a Lieutenant, 15–16% as a Captain, 19% as a Major and 23% as a Colonel, medals included. Only at General, from about $1,515 of rake a month, does it reach 34–45% and beat the 27% rakeback deals that affiliates offer.

ACR doesn’t publish the 27%

The rakeback rates in other reviews come from affiliate deals. ACR’s own pages give no rate. They bar rakeback players from Elite Benefits and allow one switch back.

Switching costs your points

New accounts start on Elite. To switch to rakeback, email support@acrpoker.eu and allow up to 72 hours. You can switch back once, and your points restart from zero, so redeem them first.

Bigger exchanges pay up to 60% more

100 Combat Points buy $1 at every rank. But a Captain gets $50 for 4,500, a Major $300 for 25,000 and a General $4,000 for 250,000, up to 1.6¢ a point, so saving points for the bigger exchange is worth it.

Level Rake to reach it What it pays back
Lieutenant Default 1 Combat Point per Rank Point; 100 points buy $1. About 5.5% of rake back in points, 12–14% with yearly medals.
Captain $136 a month 1.5 points per Rank Point; 4,500 buy $50. About 9% in points, 15–16% with medals.
Major $545 a month 2 points per Rank Point; 25,000 buy $300. About 13% in points, 19% with medals.
Colonel $1,364 a month 2.5 points per Rank Point; 50,000 buy $600. About 16.5% in points, 23% with medals.
General $18,182 a year 3.5 points per Rank Point; 250,000 buy $4,000. About 31% in points, 34–45% with medals and VIP awards. Kept with $1,273 of rake a month.
5-Star General $181,818 a year 5 points per Rank Point; 625,000 buy $10,000. About 44% in points, about 65% with medals and VIP awards.

Figures assume the same rake every month, all year. Ranks are set monthly (General and 5-Star General yearly), so a first year spent climbing pays less than these figures. Medals and VIP awards are paid once a year at set Rank Point totals. Rank Points: 5.5 per $1 of rake you contribute or tournament fees you pay.

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How does ACR Poker compare?

Compare the scores and features below, then read each review for the terms and trade-offs behind the assessment.

Casino Score Safety Withdrawals Best for
ACR Poker ★ 7.6 6.2 7.8 Poker
BetOnline 7.6 6.8 8.0 Poker + Sports
Black Chip Poker 7.3 6.2 7.6 Poker
Super Slots Casino 7.4 6.4 8.0 Slots + Blackjack
Wild Casino 6.2 0.0 8.0 Blackjack + Video Poker + Slots

Safety & fairness

Operator, licensing, and game-integrity information to consider before playing.

Operator and licence
ACR is owned and operated by International Processing Services SA, registered in Panama. The company holds Anjouan licence ALSI-202607066-FI2, which Anjouan’s licence register lists as valid until 30 July 2027 for acrpoker.eu and its sister sites, Black Chip among them. It is not licensed by a US state.
On Anjouan’s register
Fair deals and permitted tools
ACR’s RNG page names iTech Labs as its auditor. Its security policy allows HUDs built only from your own hand histories, with no data from the hand in play, and bans real-time assistance, bots and seating scripts.
Published policy
The October 2026 remote-access response
On 29 September 2026 the network contacted players whose computers met its criteria for remote-access or screen-control software, and switched on ScreenShield, which blocks screen capture of their tables. It says it found no compromise of its own systems and will pay compensation if harm to players is established. Any player can ask support to switch ScreenShield on (ACR’s update).
Investigation ongoing
Payouts and account checks
Every payout is reviewed and your account must be certified first. You also need to wait 72 hours after a deposit and pay rake of at least 10% of what you deposited. Payouts need an email code, and two-factor login is available. ACR allows one account per player, bans playing from the same IP address as someone you know, and discourages VPNs.
Account review applies

Checked against ACR’s own pages

What other reviews ranking for ACR Poker say, against what ACR publishes. Checked 9 November 2026.

FactOther reviews sayACR Poker’s own pages say
Rakeback A flat 27% at any stakes. No rakeback rate on its pages. Rakeback players are barred from Elite Benefits, with one switch back and points reset.
Elite earn rate 5.5 points per $1 of rake. Right: 5.5 Rank Points per $1 of rake you contribute or tournament fees you pay.
Welcome bonus release $1 per 27.5 Award Points. Right, but rake that feeds the weekly races doesn’t count, so small-stakes cash rake releases about 13¢ per $1.
Switching to rakeback Email support@winningpokernetwork.com. Email support@acrpoker.eu; up to 72 hours; one switch back allowed.
Card deposits Not accepted. Accepted in some countries: Visa with a 10% fee, plus MasterCard, Discover and Amex. No card withdrawals.
Payment methods Skrill, Neteller, Western Union and Click2Pay. Crypto, Luxon Pay, EcoPayz, Ria cash transfers, player transfers and cards, plus PIX and Canadian e-transfer.
Crypto deposit limit Up to $50,000. $10 to $25,000 per deposit.
Crypto payout time 24–48 hours, or 1–2 days. An average under an hour, but every payout is reviewed and can take up to 15 business days.
Crypto withdrawal cap $10,000. $10,000 for new accounts, $25,000 for established ones, and no cap for Venom final-tablists.
Mobile Native iOS and Android apps. A web app at app.acrpoker.eu; the download page lists desktop clients only.
HUDs Allowed. Allowed only on your own hand histories, with no data from the hand in play. Real-time assistance and seating scripts are banned.
Restricted US states Louisiana, Kentucky, Maryland, New Jersey, Delaware, Nevada and Washington. Its terms add Michigan and Mississippi.
Licence “Offshore” or “international” licensing. Anjouan licence ALSI-202607066-FI2 in the footer, held by International Processing Services SA; Anjouan’s licence register lists it as valid until 30 July 2027.
Security record “No security concerns”; “scandal-free for 14+ years”. Its own pages describe hundreds of suspended accounts, a refund policy and an October 2026 remote-access investigation.
Traffic About 1,000 cash players at peak; “top 2 in the US”. Not published; no source given.

We could read three of the five reviews ranking for “acr poker review”; the other two sit behind security checks.

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What players complain about

89 complaints posted from December 2024 to November 2026, each counted once under what it is mainly about. Collected 9 November 2026.

Games seen as rigged, or bots at the tables
62%
Withdrawals slow or refused
17%
Software problems and other issues
7%
ID verification
4%
Deposit problems
3%
Support, as the main complaint
3%
Bonuses and promotions
2%
Account closed or limited
1%

Players say the deal is rigged

55 of the 89 are mainly about fairness, far more than anything else: players say bad beats come too often, that strong hands keep losing or that some accounts are set to lose. 3 are about the casino games rather than poker. ACR says its shuffle is certified by iTech Labs, an outside testing lab, and “cannot be manipulated”. On Trustpilot in May 2026, it put 14 of these complaints down to bad luck.

Bots and colluders

30 of the 89 say opponents are bots, colluding players, house accounts or players who can see hole cards, and 2 name real-time assistance software. ACR’s security page (August 2024) says several hundred more accounts have been suspended. Its help pages ask players to report a suspected bot on a security form; a case usually takes 24 to 72 hours.

Folded cards can come back

3 say a card they had folded, or the same card twice, turned up in one hand, and took it as a sign of rigging. ACR replied to one that this is its reshuffle feature. Its security page says PLO Reshuffle “puts folded hole cards back into the deck to reduce collusion opportunities”.

Cash-outs held up

15 are mainly about withdrawals and 4 about the ID checks before one; 8 say a payout took days or weeks. ACR’s help pages say crypto payouts are normally processed within an hour and other payouts within 24 hours, but all are reviewed and can take up to 15 business days. Players must also wait 72 hours after a deposit and rake at least 10% of what they deposited.

Hard to reach a person

19 of the 89 criticize support along the way, but only 3 are mainly about it; 7 say there is no live chat or phone, or that it doesn’t work. ACR’s contact page offers a 24/7 virtual assistant, a form and e-mail, which it says it typically answers within 24 hours; it lists no phone number. In May 2026 its Trustpilot replies sent 19 complainants to its support account on X or to e-mail.

How we counted: every 1–2 star Trustpilot review of ACR posted from 1 November 2024 to 9 November 2026, in any language, on its two pages (americascardroom.eu and acrpoker.eu) and a small unclaimed one. Wizard of Odds and AskGamblers have no ACR page, and Casino Guru and Reddit couldn’t be read. Dropping posts that named no problem or were about another site, and merging repeat posts, left 89 complaints; one reviewer’s 42 posts count as one. Complaints are unverified and come from unhappy players, so they show what goes wrong, not how often. Few players post a follow-up, so we can’t say how many were resolved.

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Games, banking & support

Everything you need to know about what's available, organized by category.

Quick overview of what's available. We go deep on each game in our strategy guides.

♠️ Poker

Hold’em and Omaha cash games (no-limit, pot-limit and fixed-limit), Blitz fast-fold, Spinz jackpot sit-and-gos and a full tournament schedule on the Winning Poker Network. Desktop clients for Windows and Mac; on phones, the app.acrpoker.eu web app. HUDs may use only your own hand histories.

🃏 Blackjack

Casino blackjack is separate from peer-to-peer poker. Rules, limits and payout information are shown within each game.

🎮 Video Poker

Casino video poker uses a fixed paytable. Inspect the payouts of the selected variant.

🎰 Slots

ACR’s casino help pages cover Classic Casino and 777 Slots; these are separate from the poker product.

What each game costs you

Rake and tournament fees worked out from the chart and FAQ ACR publishes, checked 9 November 2026. At the smallest stakes the $3 cap is out of reach, so a pot pays the full 5% however big it gets.

ACR takes rake from cash-game pots, by the chart below, and charges tournaments and sit-and-gos a fee on top of the buy-in. Part of what you pay funds the weekly leaderboards: The Beast takes 2¢ of every 6¢ of rake, up to 24¢ a hand, and Sit & Crush 25¢ of every $1 of sit-and-go, on-demand and Jackpot Poker fees. That part comes out of the rake, not on top of it, but it doesn’t count toward the welcome bonus.

Game and stakesRake or fee as publishedRateWhen the cap appliesWhat it costs you
No-limit and pot-limit, up to $1/$2 1¢ for each 20¢ in the pot. The cap depends on how many players are in the hand: $0.50 with 2, $1 with 3, $2 with 4, $3 with 5 to 9. 5% Full table: on pots over $60. That’s 3,000 big blinds at 1¢/2¢, out of reach; 600 at 5¢/10¢, 120 at 25¢/50¢ and 30 at $1/$2. Up to $3 a pot
No-limit and pot-limit, $2/$4 to $4/$8 5¢ for each $1 in the pot. Cap: $1 with 2 players, $1.50 with 3, $2 with 4, $3 with 5 to 9. 5% Full table: on pots over $60, which is 15 big blinds at $2/$4 and 7.5 at $4/$8. Up to $3 a pot
No-limit and pot-limit, $5/$10 and up 25¢ for each $5 in the pot. Cap: $1.25 with 2 players, $1.75 with 3, $2.25 with 4, $3 with 5 to 9. 5% Full table: on pots over $60, which is 6 big blinds at $5/$10. Up to $3 a pot
Heads-up pots up to $1/$2 The same 1¢ for each 20¢ when 2 players are in the hand, with a $0.50 cap. 5% On pots over $10: 500 big blinds at 1¢/2¢, 100 at 5¢/10¢ and 5 at $1/$2. Up to 50¢ a pot
Fixed limit 4.5% up to 50¢/$1, with caps from 1¢ to 40¢. Higher stakes pay 1% to 4% with caps up to $3, and less when fewer players are in the hand. 1–4.5% Early: at a full table the cap starts at a pot of 1.5 to 17 big bets, depending on the stakes. Up to $3 a pot
Tournaments and sit-and-gos A fee on top of the buy-in, “around 10 percent” of it: $1 on a $10 buy-in. 10% No cap: every entry pays it. 9.1% of the entry
Tournaments at $200 + $15 A lower fee, one of the two examples in ACR’s FAQ. 7.5% No cap. 7.0% of the entry
Tournaments at $1,000 + $50 The FAQ’s other example. 5% No cap. 4.8% of the entry

Big blinds are the pot or the cap divided by the big blind. With 100-big-blind stacks a nine-handed pot can’t top 900 big blinds, so at 1¢/2¢ the cap is never reached. Up to $1/$2 a pot pays nothing until it holds 20¢, because the rake comes 1¢ for each 20¢. ACR’s rake page doesn’t say whether pots that end before the flop are raked; Black Chip, which uses the same chart, says they aren’t (“no flop, no drop”). The page’s “Rake Race Calculations” chart repeats its fixed-limit chart, so the leaderboard shares above come from ACR’s FAQ. We found no published fee for Spinz on the pages we read.

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Our review methodology

Every casino we review is tested with real accounts. We never accept payment to alter scores.

Personal Accounts
We hold real accounts at every casino we review. Real deposits, real withdrawals.
AI-Verified Weekly
An AI scans every casino’s T&C weekly. Changes are flagged and updated same-day.
Public Changelog
Every edit to every review is logged publicly with a date and reason. No silent rewrites.
Honest Negatives
We publish what’s bad — low scores, deal-breakers, when to choose a competitor instead.

T&C Monitor

Recorded terms changes, with the date and topic of each comparison. Consult the operator terms for current conditions.

No change entries recorded
This section has no recorded terms-change entries to display. Check the operator terms for current offer and account conditions.

Responsible gambling

Gambling involves a risk of losing money. The operator’s responsible-gambling information explains its account restrictions. Independent help is linked below.

Game restrictions
The operator describes disabling games and restrictions on tournament buy-ins; use the Responsible Gaming menu for available settings.
Self-exclusion
The published process includes permanently disabling an account; it cannot subsequently be reopened.
Scope of a restriction
Specify every account or product you need restricted. Hiding a game is not the same as permanently excluding yourself.

If you or someone you know is struggling with gambling, help is available 24/7.

Bottom line

ACR’s useful distinctions are its tournament schedule, WPN cash games and permitted tracking tools. Desktop software and the mobile web app are different ways to access the product. Read the withdrawal requirements and security policy: a published average payout time does not remove account review, and compensation for cheating is subject to the operator’s policy.

Ready to play at ACR Poker?

See the welcome offer above and the current tournament lobby. Bonus clearing, rakeback and loyalty benefits have separate eligibility rules.

View ACR Poker offers

18+ | New customers only | Full T&Cs apply | 1-800-MY-RESET